OWNER-LED MANAGED IT · DELMAR / ALBANY
IT support that cleans up the chaos before it becomes risk.
Owner-led managed IT for small Delmar / Albany teams that need Microsoft 365, backups, devices, vendors, and security basics made accountable.
First pass focuses on: M365 access, backup ownership, endpoint/device support, vendor coordination, MFA, admin roles, risky sharing, and recovery readiness.
How the first cleanup pass works
Find the recurring noise
Tickets, shared passwords, vendor loops, aging devices, licensing sprawl, and backup doubts get captured in one working list.
Assign real ownership
We separate what Humpf owns, what vendors own, what nobody owns, and what needs to be fixed before buying more tools.
Close the basics
Admin roles, MFA, recovery checks, device handoffs, documentation, and a support rhythm get made boring and repeatable.
MANAGED IT
Support should not be a mystery queue.
We make the basics visible: who has access, what is protected, what is aging, what is risky, and what the next support rhythm should be.
Security cleanup before security theater.
MFA, admin roles, endpoint hygiene, risky sharing, and recovery readiness before the scary dashboard talk.
AI where the workflow already exists.
Intake, follow-up, document routing, meeting notes, reporting, and approvals with human checkpoints.
Bring the messy IT list.
Recurring issues, vendor confusion, backup doubts, access questions, or Microsoft 365 cleanup — we will rank the next right move.