ALBANY / CAPITAL REGION MSP
Reliable IT. No runaround.
Managed IT, cybersecurity, Microsoft 365, backups, and network support for small businesses that need a real person watching the details.
Talk to Dalton. Get clear answers. Fix the right things first.
Free 30-minute review: MFA, backups, email security, devices, vendors, Wi‑Fi, and the next fixes that actually matter.
Local IT support without the ticket maze.
When something breaks, you should not have to chase a help desk for days. Humpf Tech is owner-led IT support for Capital Region businesses: practical fixes, clear communication, and one accountable person who understands your environment.
The review checks the boring critical stuff:
- Microsoft 365, email security, MFA, and admin access
- Backups, restore path, and ransomware readiness
- Devices, patching, endpoint protection, and vendor handoffs
- Network gear, Wi‑Fi coverage, documentation, and weak spots
You leave with a plain-English punch list: fix now, schedule next, ignore for now.
Serving Albany, Delmar, Schenectady, Troy, Saratoga Springs, Clifton Park, and the Capital Region.
CORE SERVICES
Practical IT services for Albany-area businesses.
Five priority areas that keep small-business IT from turning into an expensive emergency.
01 · MANAGED IT
Day-to-day support
Computers, users, printers, email, vendors, recurring problems, and documentation without the ticket maze.
Managed IT Support →
02 · CYBERSECURITY
Close obvious gaps
MFA, account protection, endpoint security, password hygiene, patching, and practical risk reduction.
Cybersecurity Services →
03 · MICROSOFT 365
Secure email and files
Teams, SharePoint, OneDrive, licensing, permissions, migrations, and safer admin access.
Microsoft 365 Help →
04 · NETWORKS & WI‑FI
Stabilize the office
Firewalls, routers, switches, cabling, Wi‑Fi coverage, and unreliable setup cleanup.
Network Support →
05 · BACKUPS & RECOVERY
Know what comes back
Backup review, restore checks, ransomware readiness, recovery planning, and documentation.
Backup Planning →
What you leave with after the review
A plain-English map of what is exposed, outdated, undocumented, or fragile — plus what to fix first.
RISK LIST
Exposed accounts, fragile backups, weak access, unsupported devices, vendor gaps, and undocumented network pieces.
FIX ORDER
What needs attention now, what can wait, and what is just noise.
SUPPORT PLAN
Who to call, what is covered, and how recovery should work before the emergency.
Real recovery. Practical security.
Humpf Tech is built around the work small businesses actually need: recovery experience, secure Microsoft 365 basics, clean networks, and vendors that answer when it matters.
72-hour ransomware recovery
100% of client data restored in a real recovery scenario, with priorities documented and systems brought back under pressure.
Microsoft 365 and vendor stack
Dell · Lenovo · Microsoft · Pax8 · Huntress · HaloPSA — practical tools for small-business support and security.
Security-minded background
CompTIA Security+ and TS/SCI experience, applied to local business IT without enterprise theater.
Before IT becomes the emergency, get the risks on paper.
Thirty minutes. Plain-English findings. First fixes prioritized for your business.
Prefer to call? Dalton: (315) 503-TECH (8324)