CAPITAL REGION MANAGED IT

IT support that gives small offices one accountable owner.

Humpf Tech helps Albany-area teams get Microsoft 365 access, MFA, backups, devices, Wi‑Fi, vendors, and security hygiene under control without the MSP runaround.

Owner-led from Delmar. You work directly with J. Dalton Humpf, not a rotating ticket queue.

Owner-ledDelmar / AlbanyMicrosoft 365BackupsNo rotating help desk

Talk through your IT prioritiesSee managed IT services

Core services

Managed IT that starts with the basics.

Secure sign-ins, dependable devices, recoverable data, stable Wi-Fi, and vendor follow-through. The first pass is practical, not theatrical.

First goalFind the fragile IT basics and fix the one that will hurt first.

Managed IT

Support, patching, documentation, and vendor coordination under one accountable owner.

First target: recurring workstation and vendor issues.

Cybersecurity

MFA, endpoint hygiene, email safety, permissions, and access reviews without enterprise theater.

First target: risky sign-ins and stale access.

Microsoft 365

Email, Teams, OneDrive, sharing, and permissions cleaned up so people can work without guessing.

First target: messy sharing and unclear access.

Networks and Wi-Fi

Firewall, switching, and wireless cleanup so office connectivity holds up during real work.

First target: dead zones, drops, and outages.

Backups and Recovery

Clear answers on what is protected, where it lives, and how quickly the business can recover.

First target: untested backups and restore paths.

Practical Automation

Small workflow fixes that remove repetitive handoffs without adding another messy system.

First target: manual alerts and status tracking.

Tools and vendors Humpf Tech can help ownMicrosoft 365HuntressPax8DellLenovoHaloPSA

Talk through your IT priorities

PROOF BEFORE PROMISES

Proof before promises.

Humpf Tech is built for small businesses that want a responsible technical partner, not a rotating help desk. The first goal is practical: find the weak spots, fix the basics, and make the environment easier to support.

Talk through your IT priorities

Plain-language help. Practical next steps. No MSP runaround.

72h

Recovery work under pressure

Dalton has helped recover business data after a ransomware incident that stretched across 72 hours.

  • Restore testing checked first
  • Admin access tightened
  • Backup confidence clarified

First pass

The fixes are concrete

The work starts with the basics that usually cause outages, lockouts, and vendor blame.

  • MFA and admin accounts
  • Backups and restore paths
  • Wi-Fi, patching, and permissions

Ownership

Local technical owner

You work with one accountable person in the Delmar and Albany area who documents the environment and stays responsible for the next step.

  • No rotating help desk queue
  • Vendor calls owned end to end
  • Plain-English next steps

After the call

Clear handoff

You leave with a short priority list: what is exposed, what is fragile, what can wait, and what should be fixed first this month.

Talk through your IT priorities

OWNER LED SUPPORT

Small-business IT, without the MSP feel.

You work directly with Dalton. He learns the environment, documents what matters, and stays accountable when email, backups, devices, networks, vendors, or security issues interrupt the workday.

Good fit: small offices that need one responsible technical owner instead of a rotating help desk.

J. Dalton Humpf, Humpf Tech

Owner led support from Delmar

J. Dalton Humpf

Owner, Humpf Tech LLC

You work with the person responsible for the environment, not a rotating ticket queue. The work starts with the basics that keep small offices running: Microsoft 365, MFA, backups, networks, and vendor follow-through.

Microsoft 365MFABackupsNetworks

Start with the basics

Get the IT mess under control.

If your business has unclear backups, shared passwords, vendor finger pointing, or Microsoft 365 settings nobody owns, start with a focused working session.

Talk through your IT priorities

What happens next

1Confirm the business pain and urgency.

2Identify the first fix worth doing.

3Agree on a practical support path.