OWNER-LED MSP FOR DELMAR / ALBANY
IT support for small teams tired of vendor runaround.
Humpf Tech cleans up Microsoft 365, backups, devices, vendors, and security basics before selling you another stack of tools.
Built for small businesses without internal IT: plain-English cleanup, fewer unknowns, and one accountable owner.
The first call is not a pitch deck.
We rank access, backups, endpoints, vendors, security gaps, and what needs ownership now.
Microsoft 365
Licensing, mail, sharing, MFA, admin roles.
Backups
Know what is protected and what restore actually means.
Security basics
MFA, endpoint hygiene, admin access, risky sharing.
Devices + vendors
Inventory, handoffs, ownership, support boundaries.
1. Capture the noise
Recurring tickets, shared passwords, vendor blame loops, license sprawl, old devices, and backup doubts go into one ranked list.
2. Map ownership
We identify what Humpf owns, what a vendor owns, what nobody owns, and which risks should be fixed before buying more tools.
3. Fix basics first
Clean admin access, MFA, backups, device handoffs, documentation, and a support rhythm your team can actually follow.
What gets owned first
Most small-business IT problems are not one big emergency. They are a pile of unowned basics. Humpf Tech turns that pile into an accountable support plan.
First-pass checklist
• Microsoft 365 tenants and licenses
• MFA and admin roles
• Endpoint and device inventory
• Backup coverage and restore path
• Vendor ownership and support boundaries
• Documentation your team can understand
Managed IT that feels organized, not outsourced chaos.
Support should not be a mystery queue. We make the basics visible: who has access, what is protected, what is aging, what is risky, and what the next support rhythm should be.
Security and automation come after the basics are visible.
No scary-dashboard theater. First make the account, device, backup, and workflow picture understandable.
Cybersecurity cleanup
MFA, admin roles, endpoint hygiene, risky sharing, and recovery readiness before the scary dashboard talk.
AI + automation
Use AI on real workflows: intake, follow-up, document routing, meeting notes, reporting, and approvals with human checkpoints.
Bring the messy IT list.
Recurring issues, vendor confusion, backup doubts, access questions, or Microsoft 365 cleanup — we will rank the next right move.