Managed IT for small offices around Albany
Stop re-solving the same IT problems.
Humpf Tech gives your Microsoft 365, devices, backups, access, vendors, and documentation one accountable owner — so support becomes a rhythm, not a scramble.
Access • Devices • Backups • Vendors
What gets owned
Not another ticket pile. A clean operating picture.
Managed IT should make the recurring noise visible, assign ownership, and reduce the same problems coming back every month.
Accounts & access
Who has access, what is stale, what needs MFA, and what should be removed.
Microsoft 365
Licensing, mail, sharing, admin roles, groups, and the basic standards behind them.
Devices & users
Workstations, onboarding, offboarding, handoffs, and support patterns that repeat.
Backups & recovery
Backup expectations, restore confidence, vendor coordination, and risk visibility.
Vendors & handoffs
Internet, phones, software vendors, printers, and the gaps nobody wants to own.
Documentation
Plain-English notes, recurring decisions, support standards, and next-step clarity.
The service model
Manage, protect, then improve.
Most small offices do not need a giant MSP machine. They need the basics owned well, the risks made visible, and a technical lead who can separate urgent from noisy.
Good fit
Small teams with real IT exposure, but no internal IT owner.
Best for offices where Microsoft 365, devices, vendors, backups, and security are important enough to manage — but not big enough for a full internal department.
Not a fit
Random break/fix with no cleanup mandate.
If the goal is only the cheapest ticket response with no standards, documentation, or ownership, this is probably not the right relationship.
How it starts
A practical cleanup path.
Map the mess
Access, devices, vendors, backups, recurring tickets, and exposed handoffs.
Stabilize basics
Fix the obvious risk first: MFA, admin roles, backups, stale accounts, and standards.
Set the rhythm
Document what matters, define the support cadence, and keep improving instead of reliving the same issues.
Start here