ABOUT
Straight-answer IT support, run by the person accountable for it.
Humpf Tech is a managed IT services provider based in New York's Capital Region. We help small businesses stabilize their computers, Microsoft 365, backups, cybersecurity, networks, and practical automation without enterprise overhead.
The company is run by Dalton Humpf: direct, accountable, and practical. You are not passed through a sales maze or a faceless help desk; you work with someone who understands the environment and is responsible for the result.
Dalton Humpf — Founder, Humpf Tech
What good IT support should feel like
We believe IT support should be boring. Not boring like “we don't care” — boring like “nothing is on fire because we did the work upfront.” Your systems stay patched. Your backups run. Your endpoints are protected. Your users know who to call.
“We don't upsell services you don't need. We don't use scare tactics to justify overblown security packages. If your setup is working, we'll tell you it's working. If it's not, we'll tell you exactly what's wrong and what it costs to fix.”
Why The Humpf Name Still Matters
The Humpf name carries a long family history of showing up, working hard, and taking responsibility for the result. That matters to Dalton, but it only matters on this site if it shows up in how Humpf Tech actually operates for clients today.
That legacy is not an excuse for nostalgia. It is the standard behind the business: be reachable, do what you said you would do, and do not leave customers guessing when something important is on the line.
“You can be the best employee I have, but if you are not here, you are no good to me!”
— Jack Humpf
That idea still guides the company now. Reliable IT is not about sounding smart. It is about being there when your team needs systems to work.
CREDENTIALS
Credentials That Matter
These aren't logos we bought. They represent tools we actually use and standards we actually meet.
CERTIFICATION
CompTIA Security+
Industry-recognized cybersecurity certification. Validates hands-on technical skills in security operations, threat detection, and risk management.
CERTIFICATION
Certified Scrum Master
Structured project management methodology for IT rollouts. Projects get delivered in order, on time, without scope creep.
PARTNER
Dell Technologies Partner
Access to Dell commercial hardware, pricing, and direct support channels for business workstation and server builds.
PARTNER
Lenovo Partner
Commercial Lenovo devices for business — ThinkPad, ThinkCentre, and ThinkStation lines procured and deployed at partner pricing.
PARTNER
Microsoft Partner
Microsoft 365, Azure, Teams, SharePoint — we manage the full Microsoft stack for small business environments.
PARTNER
Pax8 Partner
Cloud marketplace for business tools. Enables flexible licensing and billing for Microsoft 365, security tools, and SaaS platforms.
PARTNER
Huntress Partner
Managed threat detection and response. The security engine behind our 24/7 monitoring. Built for small and mid-size businesses.
PARTNER
HaloPSA Partner
Professional service automation platform. Runs the back end of our ticket management, SLA tracking, and client documentation.
Who We Work With
Capital Region small businesses that cannot afford preventable downtime: accounting and finance teams, law offices, healthcare practices, manufacturers, engineering shops, nonprofits, retail offices, and professional firms that need IT support, cybersecurity, Microsoft 365, backups, and networks handled by someone accountable.
INDUSTRIES WE SERVE
Accounting & Finance · Legal · Healthcare · Manufacturing · Engineering · Nonprofits · Retail · Real Estate · Professional Services
Ready for IT support that is actually accountable?
Start with a short IT risk review. We’ll look at what would break first, where Microsoft 365, backups, cybersecurity, and support need tightening, and whether Humpf Tech is the right fit.
Or call Dalton at (315) 503-TECH (8324)