DELMAR / ALBANY MANAGED IT
IT support that starts with ownership.
Humpf Tech gives small offices one accountable technical owner for Microsoft 365, devices, networks, backups, vendors, security basics, and the recurring “who owns this?” mess.
No ticket swamp. One owner maps the mess, closes the obvious risks, and keeps the next step visible.
Owner-led. Direct accountability, not a rotating helpdesk. Local. Delmar / Albany support for small-business constraints. Practical. Stabilize first, automate only where it actually helps.
THE SERVICE MODEL
Manage. Protect. Improve.
Clear managed IT, security hygiene, and practical automation for small businesses that need the environment cleaned up and owned — not another vague support plan.
01 / MANAGE
Manage the day-to-day.
Devices, users, Microsoft 365, Wi‑Fi, vendors, domains, printers, and the support requests that usually fall between providers.
02 / PROTECT
Protect the basics.
MFA, backup checks, access cleanup, admin hygiene, endpoint basics, and realistic recovery planning before expensive tools.
03 / IMPROVE
Improve the workflows.
Workflow cleanup, AI-assisted operations, documentation, intake cleanup, and reporting that removes recurring business drag.
CLEANUP-FIRST MSP
Start with the mess customers can feel.
What happens on the cleanup call: tell me what keeps breaking, I map the current environment and risks, then you get the first clean path instead of a vague tool pitch.
1. Map what exists
Users, devices, Microsoft 365, domains, vendors, backups, admin access, risks, and owner notes.
2. Close the obvious gaps
Passwords, MFA, stale accounts, backup doubt, exposed admin access, unmanaged endpoints, and vendor ambiguity.
3. Build the support rhythm
Clear intake, recurring maintenance, prioritized fixes, owner-level reporting, and practical automation.
WHY THIS IS DIFFERENT
You are not buying a faceless queue.
Humpf Tech is owner-led. The promise is not “unlimited tickets.” The promise is an accountable technical owner who understands the business, documents the environment, and follows through until the problem is actually clean.
READY WHEN THE CURRENT SETUP FEELS TOO FRAGILE
Get a clear owner for your IT mess.
Tell me what keeps looping: Microsoft 365, devices, backups, vendors, passwords, network issues, or AI/workflow cleanup. I’ll map the first clean path.