NONPROFIT IT SUPPORT
Practical IT support for nonprofits that have to do more with less.
Humpf Tech helps Capital Region nonprofits stabilize Microsoft 365, donor data access, staff devices, backups, vendors, and security basics without enterprise theater.
Budget-aware
Prioritize the fixes that lower risk and daily friction first.
Donor-data minded
Access, sharing, backups, and recovery are handled carefully.
Staff-friendly
Support for small teams, hybrid staff, volunteers, and board handoffs.
WHAT THIS FIXES
Your mission should not be slowed down by loose technology ends.
Most nonprofit IT problems are not dramatic. They are recurring little gaps: old accounts, shared logins, unclear backups, donor systems nobody owns, and volunteers using whatever device is nearby.
Shared access
Replace password passing and mystery admin rights with clear roles.
Donor data risk
Protect files, CRM exports, financial records, and board documents.
Vendor loops
Clarify what software vendors own and what your IT lead owns.
Backup doubts
Confirm the files and systems that actually need recovery coverage.
NONPROFIT IT MODEL
Keep the tools simple. Make ownership obvious.
Users, inboxes, files, M365, donor tools, devices, backups, and vendors.
Fix access, MFA, device handoffs, sharing, recovery, and risky defaults.
Leave plain-English handoff notes so staff and leadership know what exists.
GOOD FIT / NOT A FIT
Built for practical nonprofit operations, not bloated enterprise programs.
Good fit
- Small nonprofit teams around Albany / Delmar
- Microsoft 365, email, files, donor systems, and mixed devices
- Need clear ownership, cleanup, and support rhythm
- Want better AI/security guardrails without hype
Not a fit
- Large enterprise helpdesk outsourcing
- 24/7 call-center contracts
- Compliance theater without operational cleanup
- Projects where nobody can make decisions
HOW WE START
A simple cleanup path before more tools.
Inventory the mess
Accounts, systems, devices, files, backups, vendors, and urgent risks.
Fix the basics
MFA, admin roles, offboarding, backups, documentation, and support handoffs.
Set the rhythm
Monthly/quarterly support cadence that respects budget and mission priorities.
READY WHEN THE TECH LIST IS TOO LONG